Legal
Terms of Service
These terms apply when you browse vitagum.com, join the waitlist, create a member account or buy VITAGUM products.
Last updated 22 October 2026
Using this site
You may use this site for personal, non-commercial purposes. You agree not to misuse it, attempt to gain unauthorised access, or interfere with its normal operation.
Products and orders
VITAGUM is currently in pre-launch. Prices shown are in US dollars and may change before general release. Orders are subject to acceptance and availability, and we may cancel and refund an order if a product is unavailable or a listing contains an error.
Returns and subscriptions
VITAGUM is a consumable food product, so all sales are final and we do not accept returns or exchanges. Orders that arrive damaged or incorrect are replaced or refunded when reported with a photo within 7 days of delivery. Subscribe & Save orders can be paused, rescheduled or cancelled with at least 3 days notice before the next scheduled billing date. Full details are in our Shipping & Returns policy.
Member programme and events
Member and founding-member accounts are by invitation. Event places are limited, subject to approval, and may be withdrawn if an invitation is shared outside the intended recipient.
Text messaging (SMS) terms
Program name: VITAGUM Member Updates. Description: When a member adds their mobile number on the VITAGUM member RSVP form and separately checks the optional text consent box to receive texts, VITAGUM sends account and event notifications only: membership confirmations, RSVP confirmations, day-of event details and event changes. We do not send texts on behalf of third parties.
Message frequency varies (typically 1 to 6 messages per event). Message and data rates may apply. Consent to receive texts is not a condition of any purchase or membership.
You can cancel at any time by replying STOP. After you send STOP, we will send one message confirming you have been unsubscribed and no further messages will be sent. To rejoin, reply START. For help, reply HELP or email info@vitagum.com.
Carriers are not liable for delayed or undelivered messages. Your mobile information is handled as described in our Privacy Policy; it is never shared with third parties or affiliates for marketing or promotional purposes.
Product information
VITAGUM is a food product, not a medicine. Information on this site is provided for general purposes and is not medical advice. It has not been evaluated as a treatment for any condition. If you are pregnant, nursing, taking medication or managing a health condition, speak with a qualified healthcare professional before use.
Intellectual property
The VITAGUM name, logo, imagery and site content belong to VITAGUM and may not be reproduced without written permission.
Liability
To the extent permitted by law, VITAGUM is not liable for indirect or consequential loss arising from use of this site. Nothing in these terms limits rights you have under applicable consumer protection law.
Contact
Questions about these terms can be sent to info@vitagum.com.